Privacy Policy

Effective Date: April 22, 2026  |  Last Updated: June 5, 2026
FunnelSaga Digital Private Limited (d.b.a. EmploraX)  |  www.emplorax.com  |  admin@emplorax.com 

Your privacy matters to us. This policy explains what information we collect, why we collect it, how we use it, and your rights as they pertain to that data. We keep this clear and straightforward — no legal jargon where plain language will do. 

This Privacy Policy applies to FunnelSaga Digital Private Limited (doing business as EmploraX) ("EmploraX", "We", "Us", "Our"), accessible via www.emplorax.com. It applies to all visitors, prospects, and clients who interact with our website or services.

1. Who We Are

EmploraX is a B2B SaaS marketing agency headquartered in Kolkata, India. We work exclusively with businesses — helping them grow through content marketing, AI-driven SEO, social media, and community-led strategies. We do not sell products or services to individual consumers.

Data Controller: FunnelSaga Digital Private Limited (d.b.a. EmploraX)

Registered Address: 85/2, Ibrahimpur Road, Jadavpur, Kolkata, West Bengal — 700032, India

Grievance Officer / Contact: admin@emplorax.com

2. Scope and Application

This Policy applies to:

• Personal data collected through our website (www.emplorax.com), including contact forms, chat tools, and newsletter sign-ups.

• Personal data collected during the course of providing services, including onboarding, project delivery, and billing.

• Personal data received from third-party sources such as LinkedIn or referral partners.

This Policy does not apply to third-party websites linked from our site. Those websites operate under their own privacy policies.

3. What Data We Collect

3.1  Information You Provide Directly

• Full name, job title, and professional role

• Business email address and phone number

• Company name, website, and industry

• Service requirements, project briefs, and any other information shared via contact forms, emails, calls, or onboarding processes

• Payment and billing details (processed via third-party payment gateways — we do not store card data directly)

3.2  Information Collected Automatically

• IP address and approximate geographic location (country/city level)

• Browser type, device type, and operating system

• Pages visited, time spent, scrolling behaviour, and referral source

• Cookie identifiers and interaction data (see Section 5)

3.3  Information from Third Parties

• Profile information from LinkedIn or other social platforms when you contact us through those channels

• Publicly available business information such as company websites, professional networks, and industry directories

We do not collect sensitive personal information (such as Aadhaar numbers, financial credentials, health data, or government-issued ID numbers) through our website. If such information is inadvertently shared, we will handle it with the highest level of care and may request explicit consent or ask you to resubmit through a secure channel.

4. How We Use Your Data

We collect and use your information only for the following lawful purposes:

• Responding to enquiries and service requests.

• Delivering the services you have engaged us for, including managing campaigns, creating content, and reporting.

• Managing the client relationship, including onboarding, project coordination, and account management.

• Sending relevant updates, newsletters, and marketing communications — only where you have given consent, with an easy opt-out in every communication.

• Improving our website and understanding how visitors interact with it via analytics tools.

• Managing invoicing, payment processing, and financial record-keeping.

• Complying with applicable laws and regulations, including responding to lawful requests from courts or government authorities.

• Detecting, investigating, and preventing fraud, abuse, and security threats.

We do not sell, rent, trade, or otherwise disclose your personal data to any third party for their own marketing or commercial purposes.

5. Our Lawful Basis for Processing

Under applicable data protection law, we rely on the following lawful bases:

• Consent — for marketing communications and non-essential cookies. You may withdraw consent at any time.

• Contractual Necessity — to fulfil our obligations under a service agreement.

• Legitimate Interests — for website analytics, security monitoring, and service improvement, where these do not override your rights.

• Legal Obligation — for tax filings, financial record-keeping, and regulatory compliance.

To withdraw consent for marketing communications, click 'Unsubscribe' in any email or write to admin@emplorax.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. These are categorised as follows:

• Strictly Necessary Cookies — required for the website to function correctly. Cannot be disabled.

• Analytical Cookies — help us understand how visitors use the website (e.g., via Google Analytics). Data is collected on an anonymised or pseudonymised basis where possible.

• Marketing / Preference Cookies — used to track campaign performance, personalise content, and serve relevant materials. Set only with your explicit consent.

You may manage or withdraw cookie consent at any time through your browser settings or our cookie preference tool. Disabling certain cookies may affect the functionality of some website features. For further information on the specific cookies we use, contact us at admin@emplorax.com.

7. Who We Share Your Data With

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who help us operate our business — such as CRM platforms, email marketing tools, cloud hosting providers, analytics services, and payment processors. All vendors are bound by data processing agreements and may only process your data on our documented instructions.

• Professional Advisors: Lawyers, accountants, and auditors, subject to professional duties of confidentiality.

• Regulatory and Legal Authorities: Government agencies, courts, or regulators, only where required by applicable law, a court order, or other valid legal process.

• Business Successors: In the event of a merger, acquisition, restructuring, or sale of assets, where the successor agrees in writing to uphold this Privacy Policy and applicable data protection obligations.

We use internationally hosted third-party tools (e.g., cloud platforms and SaaS software). Your data may be stored or processed in countries other than India. Where this occurs, we ensure appropriate contractual and technical safeguards are in place, consistent with applicable law.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this Policy, or as required by law:

• Active client engagement data: retained for the duration of the relationship plus 2 years for transition and dispute resolution purposes.

• Financial and invoicing records: retained for the period required under applicable tax and accounting law (typically 7 years under Indian law).

• Marketing contact data: retained until you opt out or request deletion.

• Website analytics data: retained in anonymised or aggregated form for up to 26 months, or as per the applicable tool provider's data retention settings.

Once data is no longer needed, we securely delete or irreversibly anonymise it.

9. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your data, including:

• SSL/TLS encryption for all data transmitted through our website.

• Access controls and role-based permissions to restrict internal data access to authorised personnel only.

• Regular security reviews, vulnerability assessments, and monitoring.

• Secure data storage with backup and recovery mechanisms.

• Staff awareness of data protection obligations.

In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, we will notify you and the relevant authority promptly and in accordance with applicable law.

10. Your Rights

Depending on your location and applicable law (including the Information Technology Act, 2000 and any successor legislation in India, and other applicable frameworks for international clients), you may have the following rights:

• Right to Access — request a summary of the personal data we hold about you.

• Right to Correction — ask us to correct inaccurate or incomplete data.

• Right to Erasure — request that we delete your data where we have no continuing lawful basis to retain it.

• Right to Withdraw Consent — for any processing based on consent, withdraw at any time without affecting the lawfulness of prior processing.

• Right to Object — object to processing based on legitimate interests, including direct marketing.

• Right to Data Portability — receive your data in a commonly used, machine-readable format (where applicable).

• Right to Complain — if you are dissatisfied with our handling of your data, you may first raise the matter with us, and thereafter escalate to the relevant data protection authority in your jurisdiction. 

To exercise any of these rights, email admin@emplorax.com. We will acknowledge your request within 72 hours and respond substantively within 30 days. We may need to verify your identity before fulfilling your request.

11. Children's Privacy

Our website and services are directed solely at business professionals. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has shared data with us, please contact us immediately at admin@emplorax.com and we will delete it without undue delay.

12. Third-Party Websites

Our website may contain links to third-party websites, client sites, and social media platforms. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before sharing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or applicable requirements. Any updates will be posted on this page with a revised effective date. For material changes, we will notify active clients by email at least 14 days before the change takes effect. Continued use of our website or services after the effective date constitutes acceptance of the updated Policy.

14. Grievance Redressal

In accordance with the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Grievance Officer are: 

Grievance Officer
FunnelSaga Digital Private Limited (d.b.a. EmploraX)
85/2, Ibrahimpur Road, Jadavpur, Kolkata, West Bengal — 700032, India
Email: admin@emplorax.com
Website: www.emplorax.com 

We will acknowledge your query within 72 hours and aim to resolve it within 30 days of receipt.

© 2026 FunnelSaga Digital Private Limited (d.b.a. EmploraX). All Rights Reserved.

EmploraX  |  www.emplorax.com  |  admin@emplorax.com